jwjtravels

FAQs

We welcome everyone from all different backgrounds and genders. Solo travellers, friends and couples can join our tours. As long as you are all about good vibes and are open-minded to meeting new people, and experiencing new cultures.

Private trips are personalised tours and experiences, specifically created exclusively for you and/or your chosen group of companions. Instead of the conventional, readymade travel packages, we carefully tailor each itinerary based on your travel needs, working with you to design your perfect getaway. Our thoughtfully designed itineraries consist of the best activities, destination highlights etc while giving you flexibility and support to make each day your own.

You can choose to either pay monthly or in one complete payment at your own comfort. This applies to both our Group Trips and Private Trips. If you choose to pay monthly or weekly, we will set you up on a payment plan, and give you a date of when you must pay your monthly or weekly instalments.

All cancelled trips are non-refundable due to the reason that once your deposit and payment is made, we then get to work straightaway in paying for and securing your stay, vendors, accommodations, excursions and so forth. Once full payment or first monthly payment is made, you have up to 5 days to cancel. Please note that deposits are non- refundable. Please see our full terms and conditions for more.

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